May I have someone else pick up my holds for me?
Yes. If a family member or friend is available to pick up your holds, they can do so in one of two ways. You can give them your library card to check out your materials. Or, if you contact us in...
View ArticleDoes CPL offer self-checkout of library materials?
Where available, we ask that you use self-check stations to help us minimize close interactions during this time. Some materials—WiFi hotspots, Chromebooks and Playaways—must be checked out at the...
View ArticleDoes CPL offer electronic receipts?
Yes. To sign up for electronic receipts, please be sure your email address is up to date in your account on our website. To update your email, log in to your account and go to My Settings. Then, on...
View ArticleHow can I get notified about items I have checked out or on hold?
You may choose notification by email or by phone (local numbers only). Email Notifications We’ll email you when you have physical items ready to pick up or overdue. We’ll also send a reminder two days...
View ArticleHow do I change the way the library notifies me about items on my account?
To change how we contact you about items you have checked out or on hold, log into your account and go to My Settings / Contact Preference. To update your phone number or email address, log into your...
View ArticleWhat if I’m late returning materials?
Materials not returned within 7 days after the due date will incur a replacement fee, which will be added to your account. Replacement fees for lost material will automatically be removed from your...
View ArticleHow do I return materials to the library during this time?
We ask that you return most materials, such as books, DVDs, CDs and audiobooks, in the book drops outside our locations. Please continue to return Kids Museum Passports, WiFi hotpots and Chromebooks...
View ArticleHow many holds can I place?
Physical Materials You may have up to 12 "not ready" or "paused" holds on physical materials. This does not include hold requests that are "in transit" or "ready for pickup." Digital Materials You may...
View ArticleCan I sort my borrowing history?
Various sorting options are available until you have 100 titles in your Borrowing History. After you have more than 100 titles, the information is no longer stored in the same way, because keeping all...
View ArticleCan I pause a hold?
Yes, you can pause a hold that is “not ready.” While your hold is paused, you will continue to move ahead on the waiting list, but the hold will not be sent to your pickup location while it is paused....
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